Definitions:
| “We” or “our” shall mean: | ENTILINI OPERATIONS RF (PTY) LTD Registration number: 2003/002559/07 |
| ‘’POPIA’’ shall mean: | the Protection of Personal Information Act 4 of 2013; |
| ‘’You’’ and “your” shall mean: | the ‘’Data Subject’’, the person to whom personal information relates; |
| ‘’Personal’’ Information shall mean: | personal information as defined in POPIA. |
Purpose:
We are committed to respecting concerns regarding privacy and will process all personal information in alignment with the provisions of the POPIA and any further prevailing legislation.
All personal information collected, whether voluntarily or mandatory, and processed by us regardless of form or medium shall be processed in accordance with the provisions set out hereunder.
This Privacy Policy, therefore, seeks to comply therewith by setting out why we collect information, what information we collect, and what we do (and do not do) with it. It also explains how you can change it.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information as your access and use of this website is deemed to be your acceptance to the processing of your information in accordance with this Policy.
What personal information do we collect from persons accessing our blog, website or app?
You may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience
When do we collect information?
We collect information from you when you register on our site, forward a query, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use your information in the following ways:
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
To forward you communications pertinent to operational changes/updates, relevant to your membership, and emails regarding products and services if you have subscribed to our newsletter.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks, firewall, networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save user's preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include the Western Cape Government, website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statement of any other site that collects personally identifiable information.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
- Remarketing with Google AdSense
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
According to POPI, we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
When entering our site, you are requested to view our privacy policy for any changes which may have been affected thereto.
You may amend your personal information (that is, relating to your membership or subscription to our newsletter) by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..
How does our site handle “Do Not Track” signals?
We honor do not track signals and do not track plant cookies, or use advertising when a “Do Not Track” (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It's also important to note that we do not allow third-party behavioural tracking.
Minors:
We do not intentionally collect personal information from minor children. If you are the parent or guardian and believe your minor child has provided us with his/her personal information, please contact us at the address below to request the deletion thereof.
Retention:
We will not retain your personal information longer than the period for which it was originally required, unless required for statistical/research purposes, by prevailing legislation, or you consent to us retaining such information for a longer period,
Transborder Flow of Information:
Your personal information will not be transferred outside the Republic of South Africa for retention purposes or otherwise.
Data Breach Policy
We endeavor to ensure that stringent security measures have been implemented to protect all personal information processed within our Company. We however realise the ingenuity of persons wishing to access systems.
Individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to a Regulatory Body( that is the Information Regulator who’s contact information is set out below) to investigate and/or prosecute non-compliance by the aforementioned parties.
Newsletters / Communications
If at any time you would like to unsubscribe from receiving further newsletters or communications from us, you may do so by emailing us at: This email address is being protected from spambots. You need JavaScript enabled to view it. and we will promptly remove you from ALL correspondence.
Your rights:
You have the right at any time to:
- access your personal data by sending a written request to our Information Officer, who’s contact details are set out below.
- request us to correct or supplement any of your personal data which we will undertake as soon as practicable.
- request the return or destruction of personal information. We will consider your request in light of any other laws or regulations prohibiting us from destroying your personal data; and
- lodge a complaint with us.
Promotion of Access to Information Act:
In compliance with the provisions of the Promotion of Access to Information 2 of 2002 (PAIA), a copy of our manual is available for your perusal at https://www.chapmanspeakdrive.co.za/images/assets_downloads/2021-11-EO-PAIA-Manual-Version-01.pdf
Contacting Us
For more information about our privacy practices, if you have questions, or if you would like to lodge a complaint, please contact the General Manager, in writing, via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or
Chapmans Peak Toll Plaza
Chapmans Peak Drive
Hout Bay
7806
If you are not satisfied with our response to your query, you may approach the following regulatory body for further assistance:
THE INFORMATION REGULATOR (SOUTH AFRICA) SITUATE AT: JD HOUSE, 27 STIEMENS STREET, BRAAMFONTEIN, JOHANNESBURG, 2001.
COMPLAINTS: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
GENERAL QUERIES: This email address is being protected from spambots. You need JavaScript enabled to view it.
